Problem transferring domain from UK2/TUCOWS

[AndyD]

I am currently almost three weeks into the process of trying to transfer my old domain from UK2 to FVS. I am now stuck at the stage where FVS say they are sending a request for confirmation to me, as domain admin, via contactprivacy.com. Unfortunately, I have received nothing at all, despite two attempts by FVS.

I have checked that I am listed as contact for each of the three sections for the domain - i.e. admin etc, and this seems to be ok. I also tried using the contactprivacy.com site directly to send myself a mail and that worked fine. At UK2's suggestion I also checked that the privacy settings on my WHOIS were disabled, to permit free access - even though this had not prevented my contactprivacy test mail from getting through to me.

As you can imagine, this is all getting a bit annoying; my site has been awol for almost three weeks, which is not good.

Has anybody else experienced this problem, or got some suggestion as to how I might sort the mess out?

[Tom]

Hi Andy,

I would recommend contacting our support department at http://www.freevirtualservers.com/help - if you've had a domain transfer fail then we've likely already been in touch with you.

Tom